PEP® focus on the individual
PEP® solves a core problem in any organization: the individual’s ability to get things done efficiently.
This problem can be so detrimental to an organization that it’s repercussions manifest in all manners: loss of time, loss of money, loss of clients or contracts, missed deadlines, project failures, crippling waste, burn–out and more. Because these repercussions can be so varied and yet so critical, leadership in both private and public sectors spend an enormous amount of effort and funds to implement strategies to mitigate these effects.
This is natural, and of course a strategy is necessary: you can’t run an organization without one. It is necessary, but it is not sufficient. Individual performance is just as crucial to making any strategy work. You can have the most advanced strategy devised, and it will amount to nothing if the individuals in your organization under perform!
PEP® focuses on the individual.
When executives, managers or human resources look at individual performance they often use a framework of that individual’s role, often in terms of KPI’s or output. How many sales can the account manager close? How many feeds is the marketing manager putting out? How many clients does the service desk handle (isnt service desk focused more on the quality of service) ? How many project managers can the director supervise? These are valid questions and might indicate that if something is wrong with someone’s performance, but it does not indicate beyond their function skills where their productivity can improve. The only way to find out how individual productivity can improve is to sit down with that person in their workplace, talk with them, identify areas of improvement and coach them. And that’s exactly what PEP® does.
Workplace coaching is labour intensive. In fact, it is such hard work that many “time management” consultants try to bypass it by giving large group seminars and leaving it at that. This approach does not address the individual’s needs nor does it support the individual through the change process.
What you want is someone who will invest their time and energy into your people so that real change happens. In PEP® we make sure that every individual gets personalized coaching to fit their personal development. It’s not a coincidence that PEP® stands for personal efficiency program. Your PEP® coach sits right there with you, helping, challenging, guiding and training until you achieve the desired result.
PEP® is a program because personal change doesn’t take place in one sitting. Change in people’s behaviour takes time. The program has multiple steps spread over time, so that true learning takes place.