PEP® focus on the individual
PEP® solves with a core problem in any organization: the individual’s ability to get things done efficiently. This core problem can be so detrimental to an organization that it’s repercussions manifest in all manner of forms: loss of time, loss of money, loss of clients or contracts, missed deadlines, project failures, crippling waste and more. Because these repercussions can be so varied and critical, leadership in both private and public sectors spend an enormous amount of effort and funds to implement overarching strategies to mitigate these effects. This is natural, and of course overarching strategy is necessary: you can’t run an organization without one. It is necessary, but not sufficient. Individual performance is just as crucial to making any strategy work. You can have the most advanced strategy ever devised, and it will amount to nothing if the individuals in your organization can’t perform. PEP® focuses on the individual.
When executives, managers or human resources look at individual performance they often use a framework of that individual’s role, often in terms of KPI’s or output. How many sales can the account manager close? How many videos is marketing manager putting out? How many clients does the service desk handle? How many project managers can the director supervise? These are valid questions and might indicate if something is wrong with someone’s performance, but it does not indicate beyond their function skills where their productivity can improve. The only way to find out how individual productivity can improve is to sit down with that person in their workplace, talk with them about their situation and personally coach them. And that’s exactly what PEP® does.
Workplace coaching is labour intensive. In fact, it is so labour intensive that many “time management” consultants try to bypass it by giving large group seminars and leaving it at that. That’s impersonal, not tailored to the clients’ needs and has almost no sticking factor. People simply don’t learn or change that way. Frankly, they might as well look up time saving tips on YouTube because there is enough free content out there that you really shouldn’t waste your time or money on such consultant. What you want is someone who will invest their time and energy into your people so that real change happens. In PEP® we make sure that every individual gets personalized coaching to fit their personal development. It’s not a coincidence that PEP® stands for personal efficiency program. Your PEP® coach sits right there with you, helping, challenging, guiding and training until you make achieve that win.
PEP® is a program because personal changes cannot take place in one sitting. Change in people’s behaviour takes time. The program has multiple steps spread over time, so that true learning takes place.